The Critical Business of Monitoring

Are you a Technical CEO or IT executive fed up with the never-ending struggle to put out emergency fires? Proactive monitoring is the answer. This article will explore how implementing an effective monitoring system can empower your DevOps Team to identify and address issues before they snowball into catastrophes. As an experienced professional who has set up monitoring systems for hundreds of companies, I can vouch for the incredible outcomes of this strategy: peace of mind and seamlessly functioning systems. By the time you reach the end of this post, you'll appreciate the importance of proactive monitoring and alarms for your organization's long-term success.

Indicator #1: Your system experiences multiple unexpected downtimes per year.

Your systems should be designed to be fault-tolerant within your budget. However, most system downtimes can be attributed to entirely avoidable events such as running out of disk space, memory exhaustion, and faulty code deployment, rather than the architecture itself.

Thanks to cloud infrastructure, every crucial resource can be monitored, enabling you to recognize trends and proactively allocate additional resources before it becomes a pressing issue.

Indicator #2: When the system goes down, you're left in the dark.

It's incredibly frustrating when a critical incident occurs, and you have no clue why it happened. Will it recur? You don't know, but the likelihood is high.

All cloud providers offer services for affordable log capture, resource monitoring, and proactive alarms. While systems will inevitably experience downtimes, it's crucial that you can learn from such incidents and implement appropriate changes to prevent them from recurring.

Indicator #3: Your customers are the first to discover the system is down.

Few things tarnish your company's reputation more than customers acting as the alarm system. It's essential to be aware of issues before your customers are affected. Although incidents can be stressful, notifying your customers of a problem before they discover it themselves can significantly improve their perception of your company.

Numerous excellent systems allow your DevOps team to receive proactive alerts when an alarm is triggered. OpsGenie and PagerDuty are two of the most popular options. Both products can be set up to receive alarms and notify the on-call team members. There's no excuse for customers to serve as the alarm system.

Don't let avoidable system downtimes hold you back – it's time to embrace a smarter, more strategic approach with proactive monitoring. We can help you nip issues in the bud before they snowball into disaster. Just click here to schedule a free meeting.